Frequently Asked Questions

Everything you need to know about your TOVE Studio experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all TOVE Studio tags still attached.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend comparing your measurements to our guide to ensure the perfect fit, as our silhouettes range from tailored to oversized.

Which payment methods do you accept?

TOVE Studio accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Affirm.

Are your garments ethically produced?

Sustainability and ethics are at our core. We work exclusively with certified factories that ensure fair wages and safe working conditions, using high-quality, long-lasting materials.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may modify or cancel your order within 1 hour of placement by contacting our customer service team.